Skip to content
Aerial view of St. Louis city buildings

Capacity

AI productsSt. Louis, MOVisit website

At a glance

Stage
Growth
Industries
Cross-industry
AI-native
Yes
Headquarters
St. Louis HQ

What they do

Capacity offers an AI support automation platform that helps contact centers and help desks answer customers, and is used by more than 20,000 organizations.

Leadership: David Karandish, founder and CEO

Funding and ownership

  • $54M+ Series E (Sep 2, 2026)
  • Over $159M raised in total
  • 2025 package of $42.6M Series D plus $50M debt

Traction

  • ARR passed $100M (Jun 2026)
  • 20,000+ organizations including DSW, Titleist and Culligan
  • 13+ acquisitions since 2023