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Balto

AI productsSt. Louis, MOVisit website

At a glance

Stage
Growth
Industries
Cross-industry
AI-native
Yes
Headquarters
St. Louis HQ

What they do

Balto gives contact center agents real-time AI guidance during calls, along with automated quality assurance and voice AI agents.

Leadership: Marc Bernstein, founder and CEO

Funding and ownership

  • $3M seed (2019)
  • $37M to $38M Series B (Aug 2021)
  • $50M+ raised in total

Traction

  • 250+ enterprise customers and 400M+ guided calls (self-reported)
  • Clients include Truist and NewRez
  • 128 employees (Built In)